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1. Keys will not be released until 2pm on the first day of your tenancy. Please make an appointment to collect your keys.
2. No keys will be released until all tenants have signed their contract and paid deposit and rent in full.
3. For “right to rent” you MUST have your passport with you when you collect the keys. Non-EU tenants must have their visa, passport and university offer letter with them.
No keys will be released without these documents.
4. When you collect your keys, we will ask you to sign for your inventory digitally. This will then be emailed to you. You will have 3 working days to provide any comments and photos.
What they say
We managed to get the flat we wanted only through the hard work of one of the staff members here (Jessica).She’s helped us so much and is always very polite, quick to reply and helpful!